ORDER INFORMATION

As each item is handmade please note photos are representative of the item you will receive but may not be the exact same.

Each item is made to order, so please allow 2-4 weeks on all silver orders, 4-6 weeks on any gold orders and I will try my best to ship it sooner. Please contact me if your order is urgent and I will do my best to accommodate.

As soon as your order is dispatched I will notify you by email with a tracking number.

All purchases are final, but in the case of any unforeseen issues please contact me and I will do my best to help.

Bespoke orders require a 50% deposit in order to confirm your order. I will then request the balance to be paid in full before shipping or upon delivery.

DELIVERY INFORMATION

Delivery charges are as follows:
UK – £7 Royal Mail Special Delivery
All items in the UK are distpached by Royal Mail Special Delivery which is tracked, insured and requires a signature upon arrival.

Rest of the world – £14

PLEASE NOTE THAT WHEN SHIPPING OUTSIDE THE UK DELIVERY TIME WILL VARY, DEPENDING ON COUNTRY AND ANY CUSTOMS CHARGES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. 

If your country does not come up on the shipping option list please send me an email. 

CARE INSTRUCTIONS

All plating can eventually rub off. Perfumes, creams etc. contain substances that can affect plated jewellery. It is recommended that you put on your jewellery after applying these products. 
For best care take off plated jewellery before contact with water. Avoid rubbing plated jewellery against each other. Store your piece in a pouch or soft cloth.
Alma Sophia Design offer a cleaning and re-plating service on her jewellery, please contact for details.

PRIVACY POLICY 

Alma Sophia Design is committed to protecting your privacy and will not pass your details onto anyone else. The information that you provide during purchasing your goods is entirely associated with your purchase. Your details will only be registered through website sales and subscription to the newsletter. Your name, email address and postal address will be the information I save and will only be used to send you information about Alma Sophia Design. You may opt out of receiving newsletters by choosing to unsubscribe.

Payments are made using the secure transaction service of Stripe. Squarespace is Level 1 PCI compliant and uses 128 bit SSL encryption to ensure credit card data is safe and secure.

COPYRIGHT

Alma Sophia Design holds the Design Rights & Copyright to all designs, photography, text and other content on this website. You may not copy, reproduce or distribute material from this website unless given express written permission to do so by Alma Sophia Design. Prices are correct at the time of publication. Alma Sophia Design reserves the right to review her prices at any time.