-ORDER INFORMATION-

As each item is handmade please note photos are representative of the item you will receive but may not be the exact same.

Each item is made to order, so please allow 1-3 weeks on all silver orders, 4-6 weeks on any gold orders and I will try my best to ship it sooner. Please contact me if your order is urgent and I will do all I can to accommodate.

As soon as your order is dispatched I will notify you by email, this will include a tracking number on UK orders.

-DELIVERY INFORMATION-

Delivery charges are as follows:
UK – £7 Royal Mail Special Delivery
All items in the UK are dispatched by Royal Mail Special Delivery which is tracked, insured and requires a signature upon arrival.

Rest of the world – £14

PLEASE NOTE THAT WHEN SHIPPING OUTSIDE THE UK DELIVERY TIME WILL VARY, DEPENDING ON COUNTRY. ANY CUSTOMS CHARGES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. 

-CARE INSTRUCTIONS-

All plating can eventually rub off. Perfumes, creams etc. contain substances that can affect plated jewellery. It is recommended that you put on your jewellery after applying these products. 
For best care take off plated jewellery before contact with water. Avoid rubbing plated jewellery against each other. Store your piece in a pouch or soft cloth.
Alma Sophia Design offer a cleaning and re-plating service on her jewellery, please contact for details.

-RETURNS / EXHANGE-

I hope you will be very happy with your jewellery purchase. If for any reason you are not satisfied with your order I am happy to offer an exchange or refund within 14 days of purchase. The piece will have to be unworn, in the original condition and packaging. Please email me if you wish to do a refund or exchange.

Returns are at the customers own risk, so please ensure that items are returned securely with a tracking service. Postage fee is at the expense of the customer.

Jewellery that has been commissioned or customised are non refundable.

Refunds will be made using the same method as the original payment within 30 days.

-COPYRIGHT-

Alma Sophia Design holds the Design Rights & Copyright to all designs, photography, text and other content on this website. You may not copy, reproduce or distribute material from this website unless given express written permission to do so by Alma Sophia Design. Prices are correct at the time of publication. Alma Sophia Design reserves the right to review her prices at any time.